Overview of Our FAQs

At Pesko Sport, you have 4 locations to choose from:

🏔️ Pesko Fadail (NEW - Rent & Test Center)

Location: Fadail Valley Station, right next to the ski lifts
Ideal for: Early-morning runs (sun!), ski tests, families
Services: Ski & snowboard rental, test center (Stöckli, Van Deer, and Salomon)
🛍️ Pesko Lenzerheide (Main Store)

Location: Voa Principala 56, Lenzerheide Center
Ideal for: Shopping, boot fitting, fashion
Services: Ski & fashion, boot fitting
⛷️ Pesko Rothorn

Location: Rothornbahnen valley station
Ideal for: Afternoon runs, après-ski
Services: Ski & Snowboard, Sleds
Night sledding and Light Ride
🎿 Pesko Valbella

Location: Valbella Village, by the cross-country trail
Ideal for: Cross-country skiers, early risers
Services: Downhill & Cross-Country Skiing
✨ Special feature: You can return skis and all other rental items at any location, regardless of where you picked them up!

➜ All locations in detail

Yes! Making an online reservation with Pesko takes just a few steps:

1. Select a model
   • NEW: You choose the exact ski model (e.g., “Atomic Redster G9”)
   • Not just a category, but a specific brand and model
2. Specify sizes
   • Boot size, weight, skill level
   • The system calculates the ideal ski length
3. Select a pickup location
   • One of the 4 Pesko locations
   • Preferred date & time
4. Pay & Confirm
   • Credit card or Twint
   • You’ll receive a reservation confirmation via email
   • On pickup day: Show your reservation confirmation, pick up your gear, and hit the slopes!

⏱️ Time saved: 5 minutes online vs. 20–30 minutes on-site

💰 Benefit: 10% early-bird discount for online reservations

➜ Reserve online now

Yes, that’s our exchange system — completely free!

Sample Day:

• 8:15 a.m.: Pick up skis at Fadail (morning sun)
• 12:30 p.m.: Exchange skis at Rothorn (try out a different model)
• 4:30 p.m.: Return skis in Lenzerheide (après-ski with friends)

No need to drive back to the starting location!

Benefits: ✅ Maximum flexibility ✅ Spontaneous ski swaps when the weather changes ✅ Try out different models ✅ More time on the slopes instead of in the car

Rule: Equipment must be returned on the same day (at any Pesko shop).

⏱️ Free cancellation:

Up to 24 hours before pickup (standard reservations)

Up to 7 days before the start of the season (seasonal rentals)

💸 The rental fee will be refunded if the cancellation is made in a timely manner.

How to cancel:

✉️ Email: info@pesko.ch (include your booking number)

📞 Phone: +41 81 384 12 92

🖥️ Online: via your customer account on pesko.ch

Note: In the event of illness or an accident, an accommodating solution can be found even after the deadline has passed upon presentation of a doctor’s note.

⏱️ Please get in touch as soon as you realise you’re running out of time.
In most cases, we can work together to find a practical solution.

If you can’t make it back before closing time:

• Please return the equipment to one of our branches the next day, within one hour of opening.
• After that, a new rental day will be charged for each day.

Special case: seasonal hire:

• No additional charge – you have unlimited days of use.
• Simply bring the equipment back with you on your next visit.

Yes, but we cannot reserve it in advance. You’re welcome to drop by spontaneously, and we’ll see what is still available.

You get a 10% group discount starting from 10 people.

For groups of 15 or more, you receive 15%.

No. You can ignore this email. This information is only important for renting ski, snowboard, or cross-country equipment.

If any of your equipment is stolen, you will have to file a formal report at the at the nearest police station and then forward a copy of that report to the Pesko Sport AG location where the equipment was originally issued to you. Test products are not insured against theft!

No, we trust our guests and don’t bother with a deposit.

You need to reserve the Light Ride sleds at the Rothornbahn branch.

➜ Jetzt Reservieren

Pesko Passepartout – Winter 2025/26

Category            Age                               Standard price     

Children             up to 10 years old         CHF 290            

Junior                11–16 years old             CHF 390            

Adults                17 years and over         CHF 790            

What’s included: ✅ Free choice: Alpine skiing, Nordic skiing, snowboarding ✅ Unlimited switching between sports ✅ Ski categories: 4★ to 5★ ✅ Free exchanges between all 4 locations  ✅ Ski boots included with the Children’s & Junior Passepartout

Rules of thumb: A seasonal hire is worth it from:

• 10 – 12 days’ skiing (without early-bird discount)
• 8 – 10 days’ skiing (with early-bird discount)

Sample calculation for adults:

Scenario        Daily hire          Seasonal hire (early bird)      Savings

8 days            CHF 360            CHF 593                                   ❌ -CHF 233

12 days          CHF 540            CHF 593                                   ❌ -CHF 53

15 days          CHF 675            CHF 593                                   ✅ +CHF 82

20 days          CHF 900            CHF 593                                   ✅ +CHF 307

30 days          CHF 1,350         CHF 593                                   ✅ +CHF 757

Further benefits of a season hire: ✅ Flexibility: Ski spontaneously without booking ✅ Swap scheme: Try a different model every day ✅ All-round package: Try cross-country skiing or snowboarding too 

Season hire is ideal for:

• Locals & second-home owners
• Families with several children
• Those keen to experiment (try different skis)
• Weekend commuters 

Daily hire is ideal for:

• One-off holidaymakers
• Holidaymakers staying for one week
• Those who are unsure (due to weather/snow conditions)

Ja! Wenn Sie bis spätestens 48-Stunden vor Mietbeginn buchen, erhalten Sie 10% Frühbucherrabatt. Inkl. Geld-zurück bei Stornierung.

Bedingungen: ✅ Buchung & Bezahlung bis 48h  ✅ Stornierung bis 24-Stunden vor Mietbeginn kostenlos

Bis 31. Oktober 2025: 25% Rabatt auf alle Saisonmieten

Konkret sparen Sie:

• Kinder (bis 10): CHF 72 (statt CHF 290 nur CHF 218)
• Junior (11-16): CHF 97 (statt CHF 390 nur CHF 293)
• Erwachsene: CHF 197 (statt CHF 790 nur CHF 593)

Bedingungen: ✅ Buchung & Bezahlung bis 31.10.2025 ✅ Gilt für alle Passepartout-Saisonmieten ✅ Kombinierbar mit Familien-Rabatt (dann bis 40% sparen!) ✅ Stornierung bis 7 Tage vor Saisonstart kostenlos

Tipp: Je früher Sie buchen, desto grösser die Auswahl!

Pesko Seasonal Hire – Winter 2025/26

Category            Age                              Price 

Children             up to 10 years old        Price for new models: as per price list 

                                                                Price for previous year’s models: CHF 1.- per 1 cm of ski length (skis, snowboard, cross-country skis),
                                                                price for boots: from CHF 59 (as per price list)

Junior                 11–16 years                Price for new models: as per price list

                                                               Price for previous year’s models: CHF 1 per 1 cm of ski length (skis, snowboard, cross-country skis),
                                                               Price for boots: From CHF 79 (as per price list)

What’s included: ✅ Unlimited rental days (whole season Nov – April)  

Address: Pesko Fadail, Fadail 1, 7078 Lenzerheide

Location:

• Right next to the Fadail valley station
• 200 metres from the ski lifts
• Car park right outside the door
• ‘Fadail’ sports bus stop (Blue and Red lines)
• Special features: ☀️ Morning sun! The perfect start to a day’s skiing 🆕 Latest equipment (test skis straight from the manufacturer) 🚗 Easy access (no stairs, wheelchair accessible)

Winter opening hours (Nov – Apr):

• Daily: 08:00 – 17:00
• Also open on public holidays
• On-site services: ✅ Ski & snowboard hire ✅ Test centre (latest models)  ✅ Car park

How to get there:

• From Chur: 25 mins
• From Zurich: 1 hr 45 mins
• From St. Moritz: 45 mins

Google Maps: Go to location

No, opening hours vary depending on the location and the season.

You can find all the current opening hours here:

➜Current opening hours

Yes, absolutely! That’s our exchange system – completely flexible and free of charge.

Here’s how it works:

1. Online booking: Select ‘Rothorn’ as your collection point
2. Collect your equipment at Rothorn
3. After skiing: Return it to Fadail (or Lenzerheide, Valbella)
4. The next day: Collect a new set of skis wherever you like
    

Popular combinations:

🌅 Early risers:

• Collect: Fadail (morning sun)
• Return: Rothorn (après-ski)

🌄 Afternoon skiers:

• Collect: Rothorn (start at 12:00)
• Return: Lenzerheide (shopping + return)

👨‍👩‍👧‍👦 Families:

• Pick-up: Valbella (cross-country for parents, alpine for children)
• Drop-off: Fadail (after a family day’s skiing)
• The only rule: Equipment must be returned on the same day (regardless of where).

No extra costs! 🎉

➜ Exchange system map

Yes! Pesko offers professional boot fitting with 3D analysis.

What is boot fitting? The customisation of your ski boots for maximum comfort and optimum performance.

Our process:

1. Analysis (15 mins)

• 3D foot scan
• Pressure point diagnosis
• Gait analysis
• Discussing previous issues

2. Fitting (20 mins)

• Testing different brands (Atomic, Salomon, Lange, Nordica)
• Comparing fits
• Checking flex and cuff height

3. Adjustment (30–60 mins)

• Widening the shell (for pressure points)
• Liner modification
• Adjusting soles/insoles
• Optimising heel retention

4. Test & fine-tuning

• Short test run on the piste
• Further adjustments if necessary (free of charge)
• Duration: 60–90 minutes (booking recommended)

Location: Pesko Lenzerheide (main shop)

When it’s recommended: ✅ Cold feet ✅ Pressure points on the instep/ankle/toes ✅ Heel slips ✅ Ski is difficult to control

Tip: Book your boot fitting in the morning (feet are smaller than in the afternoon).

➜ Book a boot fitting appointment online

Yes! Pesko offers a professional ski service for your own skis.

Services:

🎿 Basic Service (CHF 49)

• Edge grinding
• Grinding a new texture onto the base
• Hot waxing

☁️ Comfort Service (CHF 59)

• Edge grinding
• Resurfacing the base
• V-Edge (variable edge geometry)
• Hot waxing

⚡ Sport Service (CHF 59)

• Edge grinding
• Resurfacing the base
• V-Edge (variable edge geometry)
• Hot waxing

🏆 Race Service (CHF 69)

• Edge grinding
• Grinding a new texture onto the base
• V-Edge (variable edge geometry)
• Hot waxing

🛠️ Repairs:

• Fitting ski bindings: CHF 79
• Base repairs: From CHF 20
• Filling scratches in the underbase: From CHF 15

Process:

1. Drop off in the evening (at any Pesko shop)
2. Overnight service
3. Collect in the morning (from 08:00, e.g. Fadail branch)

➜ More info

Ja! Pesko bietet professionellen Snowboard-Service für Ihr eigenes Snowbard.

Services:

🏂 Basis-Service (CHF 59)

• Kanten schleifen
• Neue Struktur auf den Belag schleifen
• Heisswachsen

⚡ Sport-Service (CHF 69)

• Kanten schleifen
• Neue Struktur auf den Belag schleifen
• V-Edge (variable Kantengeometrie)
• Heisswachsen

🔥 Heisswachsen (CHF 38)

🛠️ Reparaturen:

• Bindung montieren: CHF 49
• Belag ausbessern: Ab CHF 20
• Unterbelags Kratzer füllen: Ab CHF15

Abwicklung:

1. Abends abgeben (in jedem Pesko-Shop)
2. Service über Nacht
3. Morgens abholen (ab 08:00 Uhr zB Standort Fadail)

➜ Mehr Infos

Yes! Pesko offers exclusive personal shopping sessions after closing time.

The concept: a private shopping experience for you and your friends – no rush, with personalised advice.

What’s included: 🛍️ Exclusive advice (from fashion experts) 👗 A complete wardrobe (from underwear to jackets) 🎿 Equipment matching (skis to match your outfit – yes, we’ve got style!)

How it works:

1. Book an appointment (at least 3 days in advance)
2. Arrive after shop closing time (6.30 pm)
3. 2 hours of shopping (just for you!)
4. Payment & packaging
5. Optional: Direct delivery to your hotel

Duration: 2 hours Price: CHF 150 (creditable against purchases of CHF 500 or more) Group size: 2–8 people Location: Pesko Lenzerheide

Ideal for:

• Corporate events
• Birthday parties
• Wedding preparations
• Girls’ night out

Brands in our portfolio: Bogner, Peak Performance, Goldbergh, Moncler, Stöckli, Stone Island, LaMunt

No, helmets are not included in the standard hire price.

Additional costs:

Helmet: CHF 10 per day
Seasonal hire: NOT included with the Passepartout pass. However, it’s worth buying one!

Purchase recommendations:

Good helmet: From CHF 100 (worth it from 8 days’ hire)
High-quality goggles: From CHF 120 (worth it from 12 days’ hire)

⛷️ Tip: We stock top brands (Giro, Smith, Sweet, Salomon)

Several ways to get in touch – we’ll reply within 24 hours (usually sooner!):

☎️ Telephone: +41 81 385 10 10

• Mon–Fri: 08:30–18:00
• Sat: 08:30–17:00
• Winter (Dec–March): Also Sundays 10.00–16.00

📧 Email: info@pesko.ch

• Response time: Within 24 hours (working days)

💬 WhatsApp: +41 79 894 79 42

• Quick enquiries (opening hours, availability)
• Response time: Within 24 hours

📍 In person: Just pop into one of our 4 shops!

📱 Social media:

• Instagram: @pesko_lenzerheide (DM replies within 24 hours)
• Facebook: Pesko Sport AG

❓ Didn’t find what you were looking for in the FAQs? Fill in the contact form – we’ll get back to you!

Pesko is a long-established family business now in its fourth generation!

Timeline:

~1900s: Founded as a sports shop in Lenzerheide

2019: Nico Pesko takes over as the fourth-generation owner (with his wife Lara Pesko)

2024:

• Marc Müller & Markus Feusi become co-managing directors
• New dual leadership alongside owners Nico & Lara Pesko

2025:

• Opening of Pesko Fadail (Rent & Test Centre)
• Model-specific online booking
• Marc Müller celebrates 20 years at Pesko!

Today:

• 4 locations in Lenzerheide
• 20+ staff (winter: 60)
• Focus: Mountain destination, tourism, quality

Values: ✅ Family tradition & professionalism ✅ Local roots (expertise in Lenzerheide) ✅ Innovation (first online ski model selection!) ✅ Customer focus (we know our regular guests personally)

➜ Our history

Yes! Pesko is an official partner of Lenzerheide Bergbahnen.

Partnerships:

🏔️ Locations:

• Pesko Fadail: 200m from the valley station
• Pesko Rothorn: Right next to the mountain railway
• Excellent transport links

📅 Event collaboration:

• Ski tests on the ski lifts’ slopes
• Joint marketing campaigns

Other partners:

• Switzerland Tourism
• Graubünden Holidays
• Hotels in Lenzerheide (package deals)

No problem! We’re happy to help you personally

📞 Call us: +41 81 385 10 10 📧 Email: info@pesko.ch 💬 WhatsApp: +41 79 894 79 42

Or: Fill in the contact form – we’ll get back to you within 24 hours!